Welcome to Hidden Threads

Frequently Asked Questions

How Long Is Shipping?

Due to the small size of this business and every hoodie being made to order, shipping can take up to 1 to 2 weeks after your order is placed. Sorry for the inconvenience and thank you for your patience!

Are You Actually Creating The Designs?

Yes! All of our designs are hand-drawn by me, and then carefully recreated by an embroidery machine. I take inspiration from the symbols and emblems from popular shows and customize them into different images!

Do You Have A Return Policy?

You may return items that have been damaged for a refund, and you may exchange an item that does not fit for another size. We will charge the shipping fee for the exchange. Please email us or message us on social media if there are any issues with your order!

Are These Machine Washable?

Only under the right settings. Please use cool or cold water with a mild detergent on a delicate spin cycle. It’s also recommended to turn the hoodie inside out to reduce the chance of hurting the embroidery. DO NOT machine dry these. Please air dry them, as machine drying may damage the embroidery and cause frayed ends to occur in the stitching.

Have a Different Question?

Please contact us with any questions or concerns, and we will get back to you as soon as possible!